Frequently Asked Questions
Second-61 offers a wide range of services including Managed Technology Services, Cloud-Based Solutions, Security, Infrastructure, Compliance, and Accounting and Back Office Services.
Second-61 caters to a wide range of industries including Technology Services Providers, Manufacturers, Home Builders and Contractors, Real Estate Investment Firms, Realtors, Software Development Firms, Medical Providers, Retailers, Restaurants, Not For Profit Entities, and Small and Mid-Sized Government Agencies.
Yes, Second-61 can provide IT services to remote locations. We have multiple Network+ and Security+ certified engineers who can serve your business remotely.
At Second-61, security matters, and we are eternally vigilant against threats. We help you establish a plan for continuous improvement and vigilance, from full security implementation and monitoring to partner support. We always advise for the most secure solutions we can implement and are always auditing our solutions.
Yes, Second-61 provides tailored solutions that suit your business needs. Our Consultants understand business and IT, and we are here to ensure your business and technology support each other.
Second-61 has a commitment to excellence, and we strive to deliver high-quality services to our clients. We constantly review and audit our services to ensure that they meet our clients' needs and expectations.
Second-61 offers various payment options to our clients, including monthly, quarterly, and annual payments.
Second-61 offers different levels of support agreements, with guaranteed response times for critical issues within minutes and non-critical issues within hours.
At Second-61, we understand the importance of data backups and disaster recovery. We offer customized solutions based on the unique needs of each client, including data backup and recovery planning, offsite data backups, and cloud backup solutions.
Yes, Second-61 provides support for both on-premises and cloud-based systems. We offer services such as Cloud Setup, Support, and Conversion, as well as Virtual Desktop as a Service.
Second-61 is committed to serving our local community, which has led us to develop a unique approach to our services. We take the time to understand our clients' businesses and align their technology and accounting processes with their goals. Additionally, as a rural-based company, we offer a more sustainable and cost-effective solution than our urban counterparts.
Yes, Second-61 has experience meeting NIST-800-171 and can assist with compliance needs for a variety of industries and agencies.
Yes, Second-61 offers remote support options, including remote helpdesk and remote NOC/SOC services.
Please contact us to discuss your business needs and learn more about how Second-61 can help. We offer a free consultation to discuss potential solutions for your business.